Terms of Service

Background, definitions and interpretation

The Terms of Service below explain what Crisis Funds requires of you as a user and what Crisis Funds does for you/the charities and causes you support.

The word “Cause” and “cause” refers directly to non-charitable crowdfunding, charities and other causes you support through using our service.

“Crisis Funds” or “us” or “we” refers to the owner of the website, crisisfunds.com.

“Crisis Fundraising” or “fundraising” and any other related terms refer specifically to certain non-charitable causes listed as such on the Website crisisfunds.com.

“Website” refers to https://www.crisisfunds.com/.

“You” and “your” includes donors, fundraisers, charities, crowdfunders and refers to each user and/or viewer of the Website crisisfunds.com,


  • Online donations – We operate the website crisisfunds.com that processes monetary donations on behalf of the Crises featured on it.
  •  Your privacy – we are committed to protecting and respecting the privacy of your data. Please see our Privacy Policy which shows how we protect it.
  • The conduct of our users – If you engage with us to create a Crisis Fundraising Page or if you use any of our services, please ensure that any pictures and videos you provide do not infringe another person’s copyright and are not obscene, sexually explicit or offensive in any way. If you market your Crisis Fundraising Page please do so in a legal manner that would not have any negative implications to Crisis Funds.

Our Terms of Service

These Terms of Service are what govern your use of the Website and all of its associated services. Please read these Terms of Service carefully as your usage of the Website and/or and its associated services constitutes that you assent to these Terms of Service.

It is your responsibility to review these Terms of Service frequently whenever you access the Website so that you can stay up to date with any changes we may make from time to time. Any future usage by you of the Website and its associated services will be governed by the latest version of these Terms of Service. For your information, the date on which these Terms of Service were last updated will be found at the end of this document.

The Crises featured on the Website

The Website and all of its associated services enable you to donate money to and raise funds for any Crisis listed on the Website. Every Crisis featured on the Website has an agreement in place with Crisis Funds authorising Crisis Funds and/or BrightPath Ministries to collect different types of donations on its behalf. Crises are listed on this Website at Crisis Funds discretion and we will not be held responsible for any of the activities of any Crisis/Cause. A charity engaging with Crisis Funds must ensure that it has the appropriate authorisation, licence or permit in order to operate as a charity (as required by the local laws of the territory in which the charity operates).

Crisis Funds Crisis Fundraising Pages are not intended to raise money for charities or organisations but for an individual crisis that someone is going through. Please read the description of the Crisis listed carefully making your own decision in regards to the authenticity and suitability of the recipient involved to receive your donation. It is your own responsibility when deciding to donate to ensure that the organisation/person to which you donate is the intended recipient of your donation.

User Conduct

  • You must ensure that any content you provide to us does not breach whatsoever any intellectual property rights of any third parties and/or breach any right  or duty owed to any third parties and use the website and its associated services in a legal and responsible manner at all times.
  • If you are successful in having a Crisis Fundraising Page on the Website you must ensure that any/all information you provide to Crisis Funds and to the public is not misleading and is accurate.
  • You are not to misrepresent your identity or misrepresent affiliation with any person or organisation.
  • You are not to interfere with or disrupt the Website, hosting, server or any other services or networks connected to Website and introduce any computer virus including malicious code into the Crisis Funds systems.
  • You are not to attempt to bypass the Websites network firewall.
  • You are not to access any areas of the Website that you are not authorised to access or devise a way to bypass security to access parts of the Website you are not authorised to access.
  • You are not to use the Website for any unlawful purposes including criminal or negligent purposes.

If you fail to follow any of the rules above, Crisis Funds reserves the right to cancel your access to and delete any Crisis Fundraising Pages without giving prior notice.


All of the content on the Website and its associated services is solely owned by Crisis Funds and BrightPath Ministries and is protected by intellectual property law.

Keeping your account secure

Upon registering with Crisis Funds ensure that you choose a password which will protect your secure account. It is your responsibility to maintain the confidentiality of your chosen password and to prevent other people from gaining unauthorised access to your personal information. Change your password immediately and send us an email to info@crisisfunds.com as soon as you become aware of unauthorised use of your account with us.


Subject to applicable local laws, no donations to Crisis Funds or BrightPath Ministries will be refunded for any reason. On the occasion that the person who created the Crisis Fundraising Page or is featured on one to which you have donated does not pass our identity verification or other necessary checks, or if there is another reason we can’t transfer the funds to the recipient, we will refund your donation via the payment method you used to make the donation.  Subject to applicable payment processing fees and/or transaction fees, if we are not able to refund your donation via the payment method you used, we will send your donation to another Crisis/Cause.

Once you have made a donation it will only be refunded to you at the discretion and with prior written consent from the Crisis Fundraising Page recipient to whom the donation has been directed. If all funds received for a Crisis have already been paid out to the recipient and there are no funds available for a refund, Crisis Funds reserves the right to invoice the Crisis Fundraising Page recipient for the amount of the refund. The Crisis recipient must agree to settle the invoice within 30 days of the date of the invoice.

Use of your donation

Crisis Funds and/or BrightPath Ministries do not represent and/or warrant that the donation/s you make will be used by Crisis Funds and/or BrightPath Ministries for any particular purpose. Crisis Funds will not be held responsible for any dissatisfaction you may have in regards to the usage of any donation you make through the Website or its associated services by the Crisis Fundraising Page recipient or for misuse or non-use of such donations by a Crisis Fundraising Page recipient. Once donations have been made, all further dealings in regards to the Crisis to which you donated are solely between you and the recipient or charity.

Crisis Funds will do their best to verify the identity of a Crisis Fundraising Page recipient and undertake any other necessary checks before publishing the Crisis online and accepting any donations for the Crisis. Crisis Funds will not be liable to donors for use or misuse of donations made to the Crisis Fundraising Page. The Crisis Fundraising Page may state that the recipients will use the donations only for their specific purposes, but Crisis Funds cannot and will not guarantee that the recipients of the funds will use the funds for such purpose. As a user of the Website, it is your sole responsibility to ensure that the Crisis you are supporting is the one that you wish to support.

Unauthorised donations

The transaction is final once you have made a donation and can not be disputed unless there has been unauthorised access of your payment card or another payment method has been proved. Please note that Crisis Funds will never ask you to provide all your payment details via phone or email.


Crisis Funds do not charge any fees for their services but they may be charged payment processing fees, admin and marketing fees in the process of marketing, collecting  and sending donations to recipients. The fees incurred in this process are taken from the donations before they are sent to the recipient and that is why the total amount needed for each Crisis may be slightly higher to cover these fees and to ensure that the recipient of the donations receives the exact amount they require to alleviate their Crisis.


Crisis Funds Privacy Policy forms part of these Terms of Service and by agreeing to these Terms of Service, you also give your full consent to the way in which we handle your personal data/information under that Privacy Policy.


Crisis Funds are not able to provide any accounting, financial or taxation advice and you should not rely on any information that is displayed on the Website or its associated services in order to determine the consequences if any of making a donation to a Crisis.


The Website and its associated services may contain some links to other websites. These links do not imply any endorsement of the content or opinions contained within those websites/links. The relationship that you have and any direct transactions that you have with other people or organisations are your responsibility.

Removal of access to the Website

If you fail to comply with these Terms of Service, Crisis Funds reserves the right and at its sole discretion to suspend or permanently deny your access without notice to all of the Website and associated services.


If you discontinue using the Website and associated services these Terms of Service will continue to apply to your past usage.

Changes to the service

Crisis Funds reserves the right to suspend, modify or discontinue any part or all of the Website and its associated services at any time without prior notice.

Disclaimer and Limitation of Liability

Crisis Funds doesn’t warrant or guarantee that there will be continuous uninterrupted or secure access to our Website and its associated services and operation of such may be interfered with by many factors which are outside of Crisis Funds control. You agree by using the Website and associated services that your use of the Website and its associated services is on an “as is” and “as available” basis and at your sole risk. In order to maintain the Website and associated services the Website and associated services may be unavailable from time to time.

In no event shall Crisis Funds be liable for any losses in relation to your usage of the Website and associated services.  Nothing in these Terms excludes any statutory rights which may apply to your use of the Website and associated services which cannot be excluded, restricted or modified by contract.

Third party rights

Third parties and people who are not a party to these Terms of Service have no right to enforce any term of these Terms of Service.

Governing law and Dispute resolution

These Terms of Service as well as any contractual/non-contractual dispute arising out of or arising in connection with your use of the Website or the associated services are governed by English law.

All the parties agree to submit all and any unresolved disputes that arise between them to arbitration administered expressly by the International Centre for Dispute Resolution (“ICDR”) and governed by the ICDR Arbitration Rules (“ICDR Rules”) in effect at the time the dispute is raised, except that either one of the party may also seek injunctive relief for infringement of other proprietary rights or intellectual property rights in court. In the case for all arbitrated matters, one (1) arbitrator must be appointed under the ICDR Rules, and the location of arbitration will be London, England, UK, unless both of the parties mutually agree to another location before the appointment of an arbitrator. 

The Licence of Trademark and Copyrighted Material

You grant Crisis Funds and its affiliates and partners the non-exclusive licence in which to use any and all of your Crisis Fundraising Page’s trademarks and copyrighted material you have supplied to Crisis Funds (including but not limited to images and videos) in connection with the Website and its associated services and its operation as well as the promotion and marketing campaign.

Confidential Information

Both of the parties will treat as strictly confidential all the information which has been acquired by the other (which is not in the public domain) as a result of the use of the Website and associated services. None of the parties shall use or disclose to any third party information which belongs to the other party without full prior written consent of that party, except where required to do so by law. This paragraph will survive the termination of these Terms of Service.


Crisis Funds reserves the right and at the sole discretion of Crisis Funds, to suspend or permanently deny your access without notice and immediately to all or part of the Website and associated services. All the obligations which are contained within this Terms of Service will continue to apply to your past usage.

Upon the termination or denial of access or suspension to the Website and associated services, funds which have already been received on your behalf by Crisis Funds will be handled in accordance with all the provisions laid out above, but Crisis Funds may decide to refuse to pay funds out to you if you have breached these Terms of Service. Any potential payment may also be delayed if Crisis Funds conducts an investigation in regards to your use of the Website and associated services.

Last updated: V3 | 5th October 2021